MEPCO Bill Correction Guide 2026

Receiving an incorrect electricity bill can be frustrating. If you believe your MEPCO bill contains errors such as excessive units, incorrect meter readings, duplicate charges, or unexpected surcharges, you can request a bill correction through official MEPCO channels.

Common MEPCO Billing Problems

  • Incorrect meter reading
  • Unexpected increase in units consumed
  • Duplicate billing charges
  • Wrong tariff category (e.g., Commercial instead of Residential)
  • Incorrect taxes or surcharges
  • Billing data entry mistakes

How to Request a Bill Correction

  1. Review your latest electricity bill carefully.
  2. Compare the bill with previous months to find spikes.
  3. Check your current physical meter reading against the bill.
  4. Gather all necessary supporting documents.
  5. Visit the nearest MEPCO subdivision office.
  6. Submit a written bill correction request to the Customer Services desk.
  7. Request an official complaint or tracking number for follow-ups.

Documents Required

  • Copy of the disputed electricity bill
  • CNIC copy of the applicant/owner
  • Reference number (found on the top-left of your bill)
  • Customer ID
  • Clear photo of the current meter reading (highly recommended)

Before Visiting the MEPCO Office

  • Take a clear meter photo with date/time visibility.
  • Keep physical copies of previous bills handy.
  • Record any unusual meter activity or blinking codes.
  • Write down your complaint details clearly in advance.

How Long Does Correction Take?

Processing times vary depending on the nature of the billing error, verification requirements, and local office workload. Simple data entry errors can often be resolved on the spot, while complex disputes involving physical meter inspections may require an official review period.